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Privacy policy

1 Privacy Policy
This privacy policy informs you about the nature, scope, and purpose of the collection and use of personal data on our website www.investigation.ch (hereinafter “website”) by Privatdetektei Ryffel AG (hereinafter “we” or “us”) and informs you about your rights. These rights are in accordance with applicable data protection laws.

2 Data Processing Controller
The data controller on this website and the contact for privacy inquiries is:

Privatdetektei Ryffel AG
Baarerstrasse 55
6300 Zug

+41 41 711 26 00
zug@investigation.ch

3 Data Collection on this Website
3.1 Log Files
Our website is hosted by Hostpoint AG (Neue Jonastrasse 60, 8640 Rapperswil-Jona). We log technical errors that may occur while accessing our website for optimization and maintenance purposes. Additionally, certain information is automatically collected by your browser and transmitted to our hosting provider, including:

IP address and operating system of your device,
Browser type, version, language,
Date and time of the server request,
Accessed file,
Website from which the access occurred (Referrer URL),
Status code (e.g., 404),
Transmission protocol used (e.g., HTTP/2).
These data are collected and stored by our hosting provider to optimize processes related to the use of the website and ensure the security and stability of the computer system. More information can be found in Hostpoint AG’s privacy policy here:

https://www.hostpoint.ch/hostpoint/kontakt-agb.html#datenschutz

3.2 Contact Form
When you use our contact form, the data you provide (name, email address, phone number, and message content) will be processed to respond to your inquiry. If the GDPR applies, the legal basis for this processing is Article 6(1)(f) of the GDPR.

3.3 Cookies
We use cookies on our website. Cookies are small files that are stored on your device and saved by your browser. Some cookies are automatically deleted when you leave our website, while others remain stored until you delete them or they expire. These cookies allow your browser to be recognized on your next visit.

You can configure your browser to inform you about the use of cookies and decide on a case-by-case basis whether to accept or reject them, or disable them entirely. This may limit the functionality of the website. If the GDPR applies, the legal basis for this processing is Article 6(1)(f) of the GDPR.

3.4 Newsletter
We offer a newsletter that you can subscribe to. When you register, we collect at least your email address. Our external newsletter provider may collect additional data (see their privacy policy below). If the GDPR applies, the legal basis for this processing is Article 6(1)(f) of the GDPR.

3.5 Newsletter Analytics
We use an analytics service to measure the effectiveness of our newsletter (e.g., the number of times it is opened and which links are followed). If the GDPR applies, the legal basis for this processing is Article 6(1)(f) of the GDPR.

3.6 Registration
No registration is offered on our website, and no data is collected in this regard.

4 External Services
We use various third-party services on our website, including:

Tag Manager by Google LLC: a framework that allows the integration of various extensions without collecting data itself.

Analytics GA4 by Google LLC: this tool anonymously measures visited pages and their duration, as well as the origin of visitors and conversions. If the GDPR applies, the legal basis is Article 6(1)(a), (b), or (f) of the GDPR. See Google’s privacy policy here.

5 Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of external websites. Please review their privacy policies directly on those websites.

6 Data Sharing with Third Parties
We work with IT service providers to offer you a modern website. Your data is only used within the scope of these services. We do not transfer your data outside Switzerland and the EU without your consent, except when necessary for contractual or legal reasons.

7 Your Rights
According to applicable laws, you can request information about the data collected about you, its origin, recipients, and purpose. You may also request the correction, deletion, or restriction of this data. If the GDPR applies, you can revoke your consent at any time via email. These rights may be subject to legal restrictions.

8 Changes to this Policy
We may modify this policy at any time. The current policy is available at https://www.investigation.ch/datenschutzerkl%C3%A4rung.html.